Privacy Policy

1. Introduction

This Privacy Policy explains how Co‑Intelligence ("Co‑Intelligence", "we", "us", or "our") collects, uses, stores, and protects information when you access or use co-i.org and related services (the “Platform”).

By using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Account & Organization Information

• Organization name and contact details
• Email address and login credentials
• User role (administrator, analyst, or other)
• Subscription and billing information

B. Data & Platform Usage

• Data inputs and configuration within the Platform
• Analytics queries and reports generated
• Performance metrics of AI and platform features
• Logs of feature usage and system interactions

C. Technical & Device Data

• IP address and device information
• Browser type and operating system
• Page views, logs, and usage patterns
• Error diagnostics and telemetry data

D. Payment Information

Payments are processed by secure third-party providers. Co‑Intelligence does not store full payment card details.

3. How We Use Information

• Operate and maintain the Platform
• Enable AI-powered analytics and intelligence features
• Provide insights, reports, and decision-support tools
• Improve platform performance, stability, and reliability
• Monitor security, fraud, and misuse
• Communicate updates, service notices, and support
• Comply with legal and regulatory obligations

4. AI & Automated Processing

Co‑Intelligence uses AI and automated systems to process data, generate analytics, and produce actionable insights. AI outputs are informational and probabilistic.

We do not use customer data to train public or third-party AI models without authorization.

5. How We Share Information

We may share information with:

• Authorized users within your organization
• Service providers (hosting, analytics, billing)
• Integrated AI or analytics partners
• Legal authorities when required by law

We do not sell personal or platform data.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Platform, analyze usage, and remember preferences. Disabling cookies may affect functionality.

7. Data Retention & Security

We retain data only as long as necessary for business, contractual, and legal purposes. Security measures include encryption, access controls, and monitoring systems.

No system is completely secure, and use of the Platform is at your own risk.

8. Your Rights & Choices

• Access or update your account information
• Request deletion of your account
• Opt out of non-essential communications
• Request a copy of stored personal data

Requests may be submitted to privacy@co-i.org.

9. International Data Transfers

Data may be processed in jurisdictions outside your country. We implement reasonable safeguards to protect cross-border transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

11. Contact Us

For privacy-related questions, contact:

📧 privacy@co-i.org